Delete your account and data

LookIn keeps every company's data in that company's own Supabase account, so deletion is done there, by the company's owner, straight away. You can also ask us to help.

If you are a staff member

Ask your employer (the owner or an admin) to delete your record or your face data. When they mark you as having left, your face templates and face photos are deleted automatically. If your employer does not respond, write to us at support@alifiya.co with the company name and we will contact them.

If you are an admin or owner

1. One staff member: on the website, open Staff, choose the person, then Deactivate. Their face data is deleted at once.
2. An admin login: the owner removes it under Settings, then Admin users.
3. Everything: sign in to supabase.com/dashboard, open your LookIn project, go to Project settings, then General, and choose Delete project. This permanently deletes all staff, attendance, pay, photos and face data, and your logins. It cannot be undone, so download any reports you need first.
4. Then uninstall LookIn from your tablets and phones.

What we keep

We keep no copy of your company's data. Google Play keeps its own purchase records under its policy. Emails you sent us are deleted within 90 days of your request.

Ask us

Write to support@alifiya.co from the owner's email with the subject "Delete my LookIn data". We reply within 7 days.