Support

Write to support@alifiya.co. We usually reply within one working day (India time).

Quick answers

• Setup stopped halfway: open lookin.alifiya.co/setup again on the same browser. It carries on from where it stopped.
• "2 free projects" message: Supabase allows two active free projects per account. Pause or delete one you do not use in Supabase, then try again.
• Pairing a tablet or phone: install LookIn from Google Play on it, choose Kiosk, then on the website open Locations and choose Pair a tablet or phone. Show the QR code to it.
• A face is not recognised: unlock the tablet or phone (hold the location name for 3 seconds), choose Register a face, then Improve recognition for that person.
• Opening your company on a new computer: on a signed-in computer, open Settings and copy the Admin link.
• Buying: unlock a check-in tablet or phone (hold the location name for 3 seconds) and choose Buy LookIn.