Terms of use

Last updated 11 November 2026

These terms are between you (the business using LookIn) and Alifiya. By setting up or using LookIn you agree to them.

Licence

  • A purchase gives one company a permanent licence to use LookIn on any number of its own tablets, phones and locations.
  • It includes updates released in the 12 months after purchase. LookIn keeps working after that; later updates may need a new purchase.
  • The free trial lasts 14 days from setup, then 7 days of reminders. After that, the tablets and phones at the door stop recording new check-ins until LookIn is bought. Your records are never deleted by the trial ending.
  • The monthly plan gives the same use for as long as it is paid, renews each month through Google Play, and can be cancelled there at any time; it then runs to the end of the paid month. Updates are included while it is paid. After 3 paid months, a lower one-time price is offered, which counts those months; buying once ends the monthly plan.
  • You may not resell, copy or share your licence with another company, or try to get around the licence check.

Your account and data

  • Your data is stored in your own Supabase account, under Supabase's terms. You are responsible for that account, its plan and its limits.
  • You are responsible for using LookIn lawfully, including telling staff what is recorded, getting their agreement to face recognition, and following employment and data protection law where you operate.
  • Check pay calculations before paying staff. LookIn applies the rules you set, but you remain responsible for wages and statutory payments.

Payment and refunds

Purchases are made through Google Play and are subject to Google Play's terms and refund policy. Prices include GST in India.

Limits

LookIn is provided as it is. We work to keep it accurate and available, but we are not liable for indirect losses, lost profits or lost data. Our total liability is limited to the amount you paid for LookIn. Nothing here limits rights you have under consumer law.

Contact

support@alifiya.co